Privacy Policy

Privacy Policy for Civil Safety

Last Updated: September 5, 2025

At Civil Safety ("we," "us," or "our"), accessible at civilsafety.ca, we are committed to protecting your privacy while providing you with the best possible services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in connection with the activities of Civil Safety and any current or future business endeavours we may undertake. By using our website or engaging with our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Information you provide directly, such as your name, email address, phone number, mailing address, or other contact details when you interact with our website, fill out forms, subscribe to newsletters, purchase products or services, or otherwise engage with us.
  • Non-Personal Information: Non-identifying information, such as browser type, IP address, pages visited, and other usage data through cookies, web analytics tools, or similar technologies.
  • Business-Related Information: Information related to your interactions with our products, services, or marketing campaigns, including preferences, purchase history, or responses to promotions.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide, manage, and improve our products and services.
  • To process transactions, fulfill orders, and respond to customer service requests.
  • To send you marketing communications, including newsletters, promotional offers, updates about Civil Safety, and information about current or future business activities, products, or services we believe may interest you. You may opt out of these communications at any time (see Section 7).
  • To analyze website usage and improve user experience through aggregated and anonymized data.
  • To comply with legal obligations or protect our legal rights.

3. Marketing and Communications

We may use your personal information to contact you with marketing and promotional materials related to Civil Safety or any other current or future business activities we undertake. This may include emails, text messages, phone calls, or other forms of communication, provided we have your consent where required by law. You can opt out of marketing communications at any time by following the unsubscribe instructions in our communications or by contacting us at info@civilsafety.ca.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With third-party service providers (e.g., payment processors, email marketing platforms, or analytics providers) who assist us in operating our business, provided they agree to protect your information.
  • With affiliates, partners, or subsidiaries involved in current or future business activities of Civil Safety, for marketing or operational purposes.
  • To comply with legal obligations, respond to lawful requests, or protect our rights, property, or safety.

5. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar technologies to enhance user experience, analyze site performance, and deliver personalized marketing. You can manage your cookie preferences through your browser settings, but disabling cookies may affect website functionality.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

You have the right to:

  • Access, correct, or request deletion of your personal information.
  • Opt out of marketing communications by clicking "unsubscribe" in emails or contacting us at info@civilsafety.ca.
  • Request information about how your data is used or shared.

To exercise these rights, please contact us at info@civilsafety.ca

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your information.

9. International Data Transfers

If you are located outside Canada, please note that your information may be transferred to, stored, and processed in Canada or other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place for such transfers in accordance with applicable laws.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Civil Safety

Email: info@civilsafety.ca